Live music stage lights

Contact Merch Tent

Need a hand with an order or account?

Message us about orders, artist accounts, product listings, payments, or platform support. We’ll get the right context and reply by email.

Support hours

Mon-Fri, 9am-5pm AEST

support@merchtent.com.au

Support form

Tell us what’s up.

We’ll only use your email to respond to your request.

Fast context helps

Order number, product name, artist name, or account email are the quickest clues.

No public surprises

Use this form for private account, checkout, or order questions.

Scene support

Artists and fans can both use the same channel. We route it from there.